The Italian companies of Lagardère Travel Retail Group have adopted a code of ethics which, in full compliance with the principles established by the Lagardère Group code of ethics, aims to define and communicate to its addressees the values and principles to which they must adhere in carrying out company activities.

Italian Legislative Decree No. 231 of 8 June 2001 introduced into the Italian legal system a corporate criminal liability regime for certain offences committed or attempted by an individuals in a top position or persons subject to the latter’s management or control, in the interest or for the benefit of the legal entity. The responsibility of the entities is excluded if they have adopted and effectively implemented, before the commission of crimes, organization, management and control models suitable to prevent those crimes.

In compliance with Legislative Decree 231/2001 and inspired by the guidelines provided by Confindustria, as well as in order to ensure correct and transparent conditions in the performance of company activities, the Italian companies of Lagardère Travel Retail Group have adopted their own organization, management and control model pursuant to Legislative Decree 231/2001 and have designated a supervisory body (“organismo di vigilanza”).

LS Travel Retail Italia S.r.l.


The Italian companies of Lagardère Travel Retail Group make available to all stakeholders (employees and third parties) who intend to report, in good faith, illicit or unethical behaviours the ‘Ethics Line’ platform.

To submit a report, click on the following link:

For more information, please refer to the reporting procedure published on the platform itself.

Management Systems

Lagardère Travel Retail has chosen to organize its activities by defining an integrated management system, aimed at providing services and creating safe products, in order to meet the needs and expectations of customers, employees and external collaborators.

The attention to the legal requirements, health and safety in the workplace, protection of environmental resources, as well as the needs of all the interested parties, has led Lagardère Travel Retail Italia to adopt precise rules and adequate skills to effectively cope with present and future developments in the market and work world.